support

Technical Assistance

Answers: Search frequently asked questions

Contact: Email or telephone

Product Registration

Register for Junxion Box warranty/support and to sign up for free hosted Field Commander™.

Reference Documents

JB-110 user guide - firmware v1.5 (PDF) last updated November 20, 2006
Quick start guide (PDF) last updated September 1, 2006

Note: More documents available on the Product page

Firmware Updates

Junxion™ Firmware v1.5

new Firmware version 1.5.06 was released January 8, 2007. Click here to view release notes

Junxion's latest free firmware update is available for all Junxion Boxes, and includes:

- Cingular PC Card modem (HSDPA/EDGE/GPRS): Sierra AC 875
- Sprint PC Card modems (1xEVDO Rev. A/1xRTT): Novatel S720, Pantech PX-500, Sierra AC 595
- No-cost remote management: Hosted Field Commander™ remote management is now an integrated feature of all existing and new Junxion Box units with firmware v1.5 or higher. No setup fees, no licensing fees. For single units or thousands
- Other firmware improvements include: Expanded support for WPA on handheld/mobile devices, WAN Juggler enhancement, DHCP on/off, expanded splash functionality, guest user status page

Updating Firmware

Junxion offers two methods for updating Junxion firmware:

1. Download: Download the firmware and update through Junxion's device manager
2. Remote: Schedule automatic updates for single units or fleets

Click here to learn more

Newsletters

Would you like to be notified via email about future firmware updates, support for new PC card modems and other important Junxion news? You are welcome to sign up below for our newsletter (your email will not be used for any other purpose; you will have a chance to review our Privacy Policy during the registration process).

Sometimes our newsletters don't make it to our subscribers due to email filtering. So please visit here regularly for updated information and news.